We are focused on providing the best customer experience to our customer segment, and their customers. In case, you are not satisfied with the online course we provide, you can cancel the course subscription. 

Refund will be based on a solid justification which will be validated by our backend team after proper due diligence. 

We provide transparent pricing on coursed and bundles. Please review the details before buying our course(s) or bundle(s). All payment and related transaction details are provided to business owners on their dashboard. 

Our cancellation and refund policy details are shared below:

CANCELLATION POLICY

For Cancellations, please write to us at [email protected].

An active course or bundle cannot be cancelled. 

A Service Request can be cancelled if the processing hasn’t started by academy.dmdimaging.com.

REFUND POLICY

It will be our earnest effort to serve our customers with world-class quality at competitive pricing, however, in the rare event that the customer is dissatisfied for a valid reason, we will provide a refund.

Refunds will be processed to the same medium through which the customer has paid Academy.dmdimaging.com. 

Refunds: Duplicate payment

Refund of the duplicate payment made by the customer will be processed via same source (original method of payment) within 7 to 21 working days after intimation by the customer.